Custom Leather Dog Collars, Leashes, Leather Bracelets, Belts & More

Warrantee Information

All Legacy Leathercraft products carry a Limited Warrantee.

This Limited Warrantee covers defects in materials or workmanship for period of 1 year from the date of shipping. Should any part of the product fail during this time due to such defect, Legacy Leathercraft will repair or replace the defective item or part at it's discretion. Should the same part or product no longer be available, we reserve the right to substitute a part or product of equal or greater value or function. If product is not repairable, we will replace it with a product of similar or greater value.

Tandy(tm) products carry a 1 year defect warrantee. We offer a satisfaction guarantee for 30 days from date of shipping. RMA MUST be obtained prior to returning any item. See Below.

This warrantee does not cover normal wear and tear, damage caused by use of any product for other than its intended purpose, damage caused by chewing, clawing or other action, or any other misuse or abuse of any product.
Also, no warrantee is made for a product being the wrong size due to customer mis-measurement. If any product is the wrong size, but has been made to the size specified by the customer, we will attempt to resize it, if possible. Customer is responsible for shipping costs both ways. If it can not be resized, it will be returned unaltered. If customer desires, we will remake the product at the regular price and ship it with the unaltered return product.

No product may be returned for warrantee repair/replacement without an RMA. Customer MUST email Legacy Leathercraft at the address in the Contact Us page and obtain the RMA number prior to shipping back to us.

In any event, the customer is responsible for any and all shipping costs incurred in returning the product to us. In the event that we are replacing a custom or hand-made item, Legacy Leathercraft will pay S&H to return the replacement product back to customer.

NOTE: REFUNDS: Refund will be made less S&H charged on the original order.

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